Over Charging of acccounts

Imagine the joy of having a service provider actually doing their job correctly. <br> <br> The past two months I have been overcharged by almost R500 from Cell C. Two weeks ago I requested itemised billing and found that before I use the data I am paying for they first charge me with \additional\" data before my actually data is being used. Now surely this can be a mistake? that same day I requested Data Verification to be done on my account and after being told it would take only a day or two I have been waiting two whole weeks now for a response. This morning I called my bank to reverse the charge of more than R700 and will not be paying cell c 1 cent until they can prove they are a service provider that actually would like to help their customers. Cell c you are pathetic to say the least. I will be cancelling my contract next month."