1 reviews | Active since Jan 2010
Over charging and false contract adverti*****t
<p>I have a cell c infinity contract, this means that I have unlimited phone calls, unlimited messages and 10gigs of data, and for this I pay R1400 per month.</p> <p>On the night of 12 November I used all my data. On the morning of 13 November I received sms notifications that my data is depleted and I am now using a monthly usage limit. I never agreed to such a limit, then just after that I received a text saying that my monthly usage limit is finished and my phone will be blocked. What does my unlimited calls have to do with my data? I never agreed to the usage limit, my internet should have stopped right after my 10gig data was depleted.</p> <p>This is **************** and another example of how cpeople are treated and taken advantage with from cellular companies.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Moses has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Moses has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
