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Ntombezinhle N

1 reviews | Active since May 2019

06 Jun 2022, 07:24

Over charged and your call centre did not want to assist.

Good day

In January you over charged me which caused my debit to return unpaid, I sent emails to your company but no one assisted every month I was told it still being investigated until you guys blocked my number, I then decided to pay the full amount, never mind the trauma and bank charges I have incurred (which I still want my money), please bring my number back as prepaidi can not afford to loose that number.if you did your job in January we would not be in this situation, you can call me on the number appearing here since you have now decided to block my number

0
Replies (3)
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Ntombezinhle N's update18 Jun 2022, 21:06
Reviewer Update
I have sent you a private message as requested but you have not gotten back to me, please reinstate my number and assist me with bringing the money you charged me extra back.
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Ntombezinhle N's update21 Jun 2022, 11:36
Reviewer Update
Still waiting at CellC no response
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Ntombezinhle N's update30 Jun 2022, 14:36
Reviewer Update
After all the details I gave you still no response, I need you guys to tell me straight up if you can not assist or do not know what to do, maybe provide me with the CEO's number maybe just maybe he will know what to do, custo er escalation unresolved for more then 7days and no communication from you to the customer, no Cell C