Over charged and nothing is being done about it

I have a Cell C C-fibre account with them that has been a problem for more than a year now. I missed a payment in December 2019 and after that all went for a ball of ****.

I settled the account and was all up to date. But dont think this is the end, Feb my wifi was on for 10 days only, then disconnected again. Cell C told me this was a problem on Open Serv's part and they will be looking into it. After it was reconnected i started paying up to R3000+pm for a single household for fibre. Cell C told me that i had cancelled my account (witch i never did) so they charged me the cancellation fee and then reconnected my account plus they added another account to the same address. Every time i ask to have this sorted they tell me that i am in arrears on one account. Now the problem is, they have put me on ITC and i cant even finance my new vehicle.

This is an utter disgrace and shows you the incompetency of the staff working at Cell C. I have overpaid over R8000 on this account and Cell C cant seem to see the problem. Even after sending them bank statements they still believe i have 2 fibre accounts at my small townhouse for only myself.

I am fed-up with them!!!!!!!!