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Zamokuhle N
1 reviews | Active since Jan 2022
27 Jul 2025, 08:40
Over charged
Hayibo am I the only person being over charged by cell c? What annoys me is the fact that I cancelled my contract, than my last debit was doubled. I called multiple times to get a breakdown but till today nothing. All I need is my statement explaining this amount, worse I was on a month to month.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 Jul 2025, 09:02Dear Zamokuhle Nzimande,
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration this has caused you.
To assist you further and investigate the overcharge on your account, please provide us with your ID number and the Cell C number in question. Once we have these details, we will be able to review your account and provide you with a detailed statement and explanation.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
Cell C | GM
Save up to 49% for the first 3 months on Cell C’s Faster Fibre promotion.On Vuma pay the promo price of R489 for 50MBPS/50MBPS, standard price is R789.
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration this has caused you.
To assist you further and investigate the overcharge on your account, please provide us with your ID number and the Cell C number in question. Once we have these details, we will be able to review your account and provide you with a detailed statement and explanation.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
Cell C | GM
Save up to 49% for the first 3 months on Cell C’s Faster Fibre promotion.On Vuma pay the promo price of R489 for 50MBPS/50MBPS, standard price is R789.
Cell C's reply27 Jul 2025, 09:02
Official
Dear Zamokuhle Nzimande,
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration this has caused you.
To assist you further and investigate the overcharge on your account, please provide us with your ID number and the Cell C number in question. Once we have these details, we will be able to review your account and provide you with a detailed statement and explanation.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
Cell C | GM
Save up to 49% for the first 3 months on Cell C’s Faster Fibre promotion.On Vuma pay the promo price of R489 for 50MBPS/50MBPS, standard price is R789.
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration this has caused you.
To assist you further and investigate the overcharge on your account, please provide us with your ID number and the Cell C number in question. Once we have these details, we will be able to review your account and provide you with a detailed statement and explanation.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
Cell C | GM
Save up to 49% for the first 3 months on Cell C’s Faster Fibre promotion.On Vuma pay the promo price of R489 for 50MBPS/50MBPS, standard price is R789.
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Zamokuhle N's updateReviewer Update
27 Jul 2025, 15:00I have a lot of cases logged but no resolution. I need a breakdown statement
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Zamokuhle N's update27 Jul 2025, 15:00
Reviewer Update
I have a lot of cases logged but no resolution. I need a breakdown statement
Cell C's replyOfficial
27 Jul 2025, 15:03Our team will be in touch to ensure that all your concerns are addressed. Apologies for the inconvenience caused.
Cell C | DA
Cell C | DA
Cell C's reply27 Jul 2025, 15:03
Official
Our team will be in touch to ensure that all your concerns are addressed. Apologies for the inconvenience caused.
Cell C | DA
Cell C | DA