CT
Corrine T
1 reviews | Active since Jan 2015
22 Mar 2015, 09:50
Over Charged
I took out a Cell contract for data early 2013 for R99 pm. I noticed that I was overcharged R279 since Jan 2015. I have not received any notification that this contract expired. Upon phoning the call centre I was notified that they will investigate, A gentleman phoned me and mentioned that my contract expired and this was the new amount I need to pay. I need you to cancel this ASAP as I did not authorise you to debit my account with this amount.
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Cell C's replyOfficial
23 Mar 2015, 07:53Hello corrine56478,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Mar 2015, 07:53
Official
Hello corrine56478,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,