PG
Philani G

1 reviews | Active since Dec 2015

19 Dec 2015, 01:17

Over Charged

I recently took a contact with Cell C for a new cellphone plus a wifi router. it has been 3 months now, their first billing was within our agreement then out of nowhere today (18 December 2015) I get debited for R2638.20 which is a ridiculous amount that has also left me pennyless, cause I did not sign up for such a billing. Now this has made me lose hope in the way Cell C functions and I'm even considering terminating my contracts with Cell C before I get billed for amounts I don't understand again.

0
Replies (1)
Cell C
Cell C's reply19 Dec 2015, 08:11
Official
Hello Just_G,

We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.

Regards
Cell C | PN

Best regards,