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Paul M
1 reviews | Active since Aug 2016
27 Sept 2017, 19:59
Over charge
I took a data contact with cell c of about R299 on July. I called the customer service on August to set the limit for R300 and the said it will be set to R350. Now they charged me R809. On the app it shows the limit is R500. I am very upset about this.
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Replies (4)
Cell C's replyOfficial
28 Sept 2017, 07:37Good morning Paul
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Sept 2017, 07:37
Official
Good morning Paul
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
02 Oct 2017, 08:26As per communication, Palesa will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Oct 2017, 08:26
Official
As per communication, Palesa will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Oct 2017, 08:56Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Oct 2017, 08:56
Official
Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
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Paul M's updateReviewer Update
12 Apr 2018, 20:22Thanks
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Paul M's update12 Apr 2018, 20:22
Reviewer Update
Thanks