Over chared and incompetence
<p>I have had a cell c contract for 2 years now. I phoned two months ago to check when my contract will expire. My contract ended on the 9th of May. I used to get 1.1 gigs of data for this package. On the 9th I only received 3 gigs but was charged full price. I wasn't aware of the shortfall in data and I ended up using R153 worth of data. So in short. I paid full price for a 3rd of what I signed up for and incurred data cost because I didn't know that I didn't have what I had been receiving for the last couple of years. Thanks Cell C for your bad customer service. I will move on to another service provider.</p>
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
Best regards,
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
Best regards,
Hi Saloshnie
Can you please provide us with your contact numbers?
Regards
Cell C | PN
Best regards,
Hi Saloshnie
Can you please provide us with your contact numbers?
Regards
Cell C | PN
Best regards,
