NvdW
Natasja van der Walt
1 reviews | Active since Dec 2015
25 Oct 2022, 10:29
Over Cell C
Now this is beyond ridiculous! After you guys have told me all is sorted out, I still get phone calls from your lawyers!
You guys are just the worst! I am also still getting debited for the amount that you guys have credited on my account!
SORT THIS OUT TODAY OR I AM GOING TO COURT, I HAVE HAD IT!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (12)0
Replies (12)
Cell C's replyOfficial
25 Oct 2022, 14:10Hi Natasja
Thank you for contacting Cell C.
We see that there have been prior engagements on this matter.
We will have the matter followed up and revert back with feedback.
Regards
^MP
Thank you for contacting Cell C.
We see that there have been prior engagements on this matter.
We will have the matter followed up and revert back with feedback.
Regards
^MP
Best regards,
Cell C's reply25 Oct 2022, 14:10
Official
Hi Natasja
Thank you for contacting Cell C.
We see that there have been prior engagements on this matter.
We will have the matter followed up and revert back with feedback.
Regards
^MP
Thank you for contacting Cell C.
We see that there have been prior engagements on this matter.
We will have the matter followed up and revert back with feedback.
Regards
^MP
Best regards,
NvdW
Natasja van der Walt's updateReviewer Update
26 Oct 2022, 10:09When? I have been waiting for you guys just to phone me since 4 October!
NvdW
Natasja van der Walt's update26 Oct 2022, 10:09
Reviewer Update
When? I have been waiting for you guys just to phone me since 4 October!
NvdW
Natasja van der Walt's updateReviewer Update
26 Oct 2022, 10:11I have many helo peter complaints and cell c just don't phone withing 24 hours like promised! This is utter bull****. Hand me over and still debit my bank account, but I don't owe cell c a cent. I will show your lawyers all the times I have been trying to contact you guys and how this matter were treated. You guys have got no respect for any of your customers. Without your customers you won't even get salaries!
NvdW
Natasja van der Walt's update26 Oct 2022, 10:11
Reviewer Update
I have many helo peter complaints and cell c just don't phone withing 24 hours like promised! This is utter bull****. Hand me over and still debit my bank account, but I don't owe cell c a cent. I will show your lawyers all the times I have been trying to contact you guys and how this matter were treated. You guys have got no respect for any of your customers. Without your customers you won't even get salaries!
Cell C's replyOfficial
26 Oct 2022, 11:34The matter has been forwarded.
^PN
^PN
Best regards,
Cell C's reply26 Oct 2022, 11:34
Official
The matter has been forwarded.
^PN
^PN
Best regards,
NvdW
Natasja van der Walt's updateReviewer Update
26 Oct 2022, 12:05What is that supposed to mean in my life????
NvdW
Natasja van der Walt's update26 Oct 2022, 12:05
Reviewer Update
What is that supposed to mean in my life????
Cell C's replyOfficial
26 Oct 2022, 17:23We sincerely apologise for the unpleasant experience. Please bare with us, we will revert to you.
^NT
^NT
Best regards,
Cell C's reply26 Oct 2022, 17:23
Official
We sincerely apologise for the unpleasant experience. Please bare with us, we will revert to you.
^NT
^NT
Best regards,
NvdW
Natasja van der Walt's updateReviewer Update
27 Oct 2022, 13:29Phone me!
NvdW
Natasja van der Walt's update27 Oct 2022, 13:29
Reviewer Update
Phone me!
NvdW
Natasja van der Walt's updateReviewer Update
28 Oct 2022, 08:52And you guys are still debiting my account! I am now done and will now take action. I keep losing money thanks to cell c!
NvdW
Natasja van der Walt's update28 Oct 2022, 08:52
Reviewer Update
And you guys are still debiting my account! I am now done and will now take action. I keep losing money thanks to cell c!
Cell C's replyOfficial
29 Oct 2022, 10:52Hi Natasja
Have you been assisted?
^SM
Have you been assisted?
^SM
Best regards,
Cell C's reply29 Oct 2022, 10:52
Official
Hi Natasja
Have you been assisted?
^SM
Have you been assisted?
^SM
Best regards,
NvdW
Natasja van der Walt's updateReviewer Update
29 Oct 2022, 12:41No
NvdW
Natasja van der Walt's update29 Oct 2022, 12:41
Reviewer Update
No
Cell C's replyOfficial
29 Oct 2022, 14:08Please find below feedback.
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Best regards,
Cell C's reply29 Oct 2022, 14:08
Official
Please find below feedback.
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Best regards,
Cell C's replyOfficial
29 Oct 2022, 14:11Please find below feedback.
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Best regards,
Cell C's reply29 Oct 2022, 14:11
Official
Please find below feedback.
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Query: Billing Findings: · The customer was activated on the Mecer Guru Ya12q20 Intel Quad Core 13.3 Inch Notebook Bundle & Huawei E5576-320 Mifi Pocket Router· The customer did not receive the Huawei E5576 router upon delivery on 05/07/2022 due to suspected theft· The Device has been blacklisted *** · Replacement device has been delivered to the customer in 2022/09/15 Solution: Credit of R 1197.01 has been prepared due to suspected theft of the Huawei E5576 router upon delivery of the Laptop package on 05/07/2022,replacement device has been issued Confirmation has been sent to the customer.
^SM
Best regards,