CG
Chareen G

1 reviews | Active since Aug 2012

21 Dec 2015, 18:09

OVER BILLING *****ING

I cant belief how many times must i complain about my account and yet if i stop my debit order they will suspend my account for their mistakes.<br> Over billing me with R74.19. no one cant tell me the reason for this. my account should be R769.00 per month except if i make additional calls.<br> <br> I reported it and got ***. they are good enough to ignore their customer and just like MTN will take you money.<br> <br> Let see if they going to ignore a customer still.

0
Replies (1)
Cell C
Cell C's reply22 Dec 2015, 07:30
Official
Hello chareengiani,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,