<p>I had issues with Cell C for over billing in my account. I have a data contract were the agreement was to pay R200 every nonth and get 5 GIG to use durring the day and 15 GIG night. Since they were billing me R400+ every month. I phoned them lodging the complaint they promised that they will investigate and contact me asap. I told them that if they dont bring back my money and solve the problem I will stop paying. They never came back to me what they did they sent me an sms saying that if I dont pay their money will take me to the lawyers and bad my credit ratings and they have disconnected my simcard. </p> <p> </p> <p>They never talked about my overbilling. It is fine cellc if you are planning to do that we will meet at the court. I will never pay for something I don't know. I will not pay anymore if you dont refund my money. </p>
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
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