Over Billing!!!!

I lodged a two complaints (one for Data and one for Voice Calls) with Cell C and ICASA last week with regard to my bill for November. I was told that the data bill has been validated and that I should send them my email address so they can send me the detailed report. How the hell do they not have my email address when they send me a summaries bill every month?! Even after I asked for an itemised bill by the way.<br> <br> Also, I'm still waiting on the verification of my Voice Call bill. I asked twice to have it reviews and validated, and some ditzy consultant came back to me about the Data Bill. Does anyone read at Cell C? VOICE not DATA!<br> <br> I'll be updating my complaint with ICASA by the end of today, unless someone at Cell C can explain to me how 15 minute worth of calls comes up to a R1800 bill.