OVER 40 MINUTES JUST TO CANCEL AN ALREADY EXPIRING CONTRACT??? AND STILL NO JOY - AWESOME

OVER 40 minutes NOW just to cancel an expiring contract. WHAT FUN. Why is it ok to have contracts automatically renew when that's not what we ask for when we agree to a 24 month contract. a 24 month contract should MEAN a 24 month contract? signed a 24 month contract for 200gb. broken into 50gb anytime with a promotional 150gb. upon trying to phone Cellc to make sure I don't keep getting billed for this contract beyond termination date I get told I will need to wait until end august for cancelation due to me only calling in today (9th) and their 30 day cancellation policy - COMPLETELY UNDERSTANDABLE, BUT then "PEARL" from CellC reckons I will be billed for the FULL 200gb as per usual even though ill only continue to get the 50anytime??? And they can't cancel it on the 9th August and bill me pro-rata either despite their 30 DAY cancellation period? by my maths 9 July to 30 aug is a little over 30 days As I type this I am on hold for a supervisor - 44:14 minutes and seconds JUST TO CANCEL MY CONTRACT WHICH IS EXPIRING END JULY. good thing people these days aren't busy and do have an hour to sit on hold waiting just to cancel a contract WHICH IS EXPIRING end of the month - AMAZING.