TM
Thabisile M

1 reviews | Active since Apr 2013

22 Oct 2015, 00:09

Over 20min on hold n dropped

I was on a call with one of your agents requesting a gsm code for incoming calls barring. I was place on hold for over 20minutes and the next thing i an transferred rate the service i didn't get. I am so disappoint because i wasn't even irate but i was dropped.

0
Replies (1)
Cell C
Cell C's reply22 Oct 2015, 09:26
Official
Hello mashandoo,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN