HC
Hein C

1 reviews | Active since Jun 2012

04 Mar 2015, 10:05

Our service sucks and you pay for it.

I attempted to purchase a data bundle. The transaction didn't go through so I tried again. eventually I bought a bundle through my online banking. When I checked my balalnce the transactions had gone through and I now sat with the triple the amount of data I intended to purchase.<br> <br> Phoned customer care who ironically don't care much about the issue. I'd like to get my money back as it was a fault on Cell C's system that brought about this situation.

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Replies (1)
Cell C
Cell C's reply04 Mar 2015, 10:14
Official
Hello Consuming,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN