Orders just disapear

<p>I have been a customer of cellc for 4 years now. I have put up with the shabby network coverage, the very poor customer service, my inability to change my address where my bill gets sent. The constant no audio on calls I make, the slow data speeds, all of it. Because I like supporting the underdog and believe that the competition has grown simply too big and that they were sinsear in the effors. </p> <p> </p> <p>So, I orderd a Cat S60 on pinnacle 50 online from Cellc direct on 16 Feb as my existing phone broke and I am due for an upgrade anyway. I was phoned the next day and told that all is in order and that I would be notified via SMS of the progress of the order. After having heard nothing I was called by them informing me that the device would be delivered no later than the 28th of Feb and they appologised for the glitch in their system. </p> <p>Having heard nothing since I decided to give them a call today when I was told that no such an application exists on their system and they have no idea what I am talking about. </p> <p>I have recordings of all the calls as well as screen shots from when I did the application and informed the agent of this. He simply ignored this and told me to re-apply. The deal that I app**** for has somehow disapeared off Cellc's website completly and so I am also unable to re-apply, pointless as that may be. </p> <p> </p> <p>What upsets me most is that I was going to apply for a simular deal with another service provider who has since sold out on the offer leaving me stuck without a phone and no options. </p>