1 reviews | Active since Apr 2017
Order being pushed around and Pathetic service!
<p>I have ordered an iPhone 7 on a smartdata contract on the 23rd of March and according to Cell C, I have to pay a first debit order for my account to go through and get approved. </p> <p> </p> <p>It is now the 3rd of April, and I have been pushed through to about 13 different sales people and no one has helped me to this day. I even spoke to the Sales Manager on Friday the 31st of March and yet she hasnt even helped me till now. </p> <p> </p> <p>Please could this be sorted out and dealt with ASAP because I've phoned cell c speaking to a guy named Siyanda Mpogose and hes stated that he cannot find my order although everything has been recieved and I'm waiting for someone to phone me to get delivery of my phone but nothing has happened since then. I want to be refunded my R709,2 because I feel as though this is the main reason why i cancelled my contract with Cell C the first time and went with MTN. i dont have my phone yet although i am paying for something that is non-existent. </p> <p> </p> <p>My order number is O ********** 7 & my name is Leanne Paul</p> <p> </p> <p>If you need to contact me, get me on ********** 318</p>
You have come through to the correct platform for assistance and a resolution will be provided.
We will follow up on this matter with the relevant department and assist. Do expect communication.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided.
We will follow up on this matter with the relevant department and assist. Do expect communication.
Regards
Cell C | PN
