GS
Garth S
1 reviews | Active since Jun 2015
14 Dec 2015, 15:48
Only wanted a R100 data sim
I app**** for a 2gig sim with the wifi router for R100 per month in September.<br> I insisted on a topup for if I ever run out of data which was agreed by the sales opp.<br> When I opened my package I found two sims (whice they still dnt know why)<br> After my first month of wifi I get a bill of R2600. <br> With numerous attempts in contacting Cell c I finally was given a Ref number whice they will look into the matter. That was a week ago. I still did not hear anything from them. <br> And there's another invoice for December of R1100 pending<br> What is one to do I need help plz<br>
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Replies (1)Cell C's replyOfficial
14 Dec 2015, 15:52Hello Schroede,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Dec 2015, 15:52
Official
Hello Schroede,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
