Only Lies

In January 2020. We went to Clearwater Mall Branch to find out why we have additional amounts on our LTE contract and they could not give a answer. We said as soon as our contract is done we will rather move to fiber. They had a consultant phone by the name of Thabiso. He said he can cancel our contract and move us to cell C Fiber now. So in January we thought wow great service and we did it. We are now in September get over R4000.00 debits going off my bank account for this LTE line and every consultant can not understand what we are talking about. Then finally we get a call and the consultant apologized and said he will send us a paid letter and credit this LTE line for us. Finally we were done.......But wait now I get a freaking message say we must pay another R1700 for this for this account cause the original person that helped has now left Cell C and now there is no proof that any of this was said. Bottom line Cell C ****med my family into getting another contract. Thank you so much for the worst service ever. We will NOT pay this account. I can not believe what you have done. I am shocked with such BAD service