Online Banking Airtime Not Reflection On Phone

Good morning Cell C I recharged my phone online from my bank account at 6:30 am yesterday. I have a notification of the payment going off my account but, I'm yet to receive the airtime. I called your customer care line twice yesterday and I was told the network had technical glitches it was trying to fix to address online and ATM transactions for airtime. I was advised the issue(s) would be resolved yesterday. It's over 24 hours and I still have received the airtime I purchased still hasn't been loaded on my phone. I assume I'm not the only customer with this problem and I would like some feedback on when this issue(s) will be rectified. Regards