WG
Wayne G
1 reviews | Active since Sept 2020
03 Sept 2020, 11:14
ONGOING ISSUE AFTER 11 MONTHS !!! STILL NOT RESOLVED
After 11 months of constant calling, wasted work hours of telephone arguments, lost business revenue due to my phone being cut several times, and down right ***** on the part of Cell C since they changed my subscription without my consent... the issue is still NOT resolved. Who is going to reimburse me for all the lost revenue especially in this COVID pandemic where every phone call is crucial to functioning and earning a living for my family. Cell C is the most *********** company I have ever dealt with and has not desire to resolve a simple problem.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Sept 2020, 11:23Hi Wayne
We would like to sincerely apologise for any inconvenience this has caused.
Your query has been assigned to our support team for assistance.
^MM
We would like to sincerely apologise for any inconvenience this has caused.
Your query has been assigned to our support team for assistance.
^MM
Cell C's reply03 Sept 2020, 11:23
Official
Hi Wayne
We would like to sincerely apologise for any inconvenience this has caused.
Your query has been assigned to our support team for assistance.
^MM
We would like to sincerely apologise for any inconvenience this has caused.
Your query has been assigned to our support team for assistance.
^MM
WG
Wayne G's updateReviewer Update
03 Sept 2020, 11:32I have spent over 6 hours on calls to Cell C this week alone, only to find on this mornings call that they have made the problem even worse !
WG
Wayne G's update03 Sept 2020, 11:32
Reviewer Update
I have spent over 6 hours on calls to Cell C this week alone, only to find on this mornings call that they have made the problem even worse !
Cell C's replyOfficial
04 Sept 2020, 09:31Hi Wayne
We can confirm that your contract has been migrated to Upfront Premium 10GB TopUp.
Thank you for awarding us the opportunity to assist you.
^MM
We can confirm that your contract has been migrated to Upfront Premium 10GB TopUp.
Thank you for awarding us the opportunity to assist you.
^MM
Cell C's reply04 Sept 2020, 09:31
Official
Hi Wayne
We can confirm that your contract has been migrated to Upfront Premium 10GB TopUp.
Thank you for awarding us the opportunity to assist you.
^MM
We can confirm that your contract has been migrated to Upfront Premium 10GB TopUp.
Thank you for awarding us the opportunity to assist you.
^MM