Ongoing Contract renewal nightmare!!

I am still trying to resolve my contract nightmare with Cell C since 19th of October 2021 with absolutely no success or effort from Cell C to resolve the issues raised since June 2021 ( NEARLY 5 MONTHS ) Not even the person dealing with their Social Media issues can resolve my complain or is able or willing to deal with it. I had no option but to cancel my debit order but not even this works but worse is that they now raise a R 70 penalty on my account.

It is an absolute victimization of a long time loyal customer by Cell C management and I don"t know what to do anymore because this company is not interested in dealing with their customers or customer complains.

Below is one of my reviews on "Hello Peter" I personally have lost hope that Cell C will reply and resolve my issues regardless of the many many emails ,calls made and visits to the Cell C shop.

Highly disgruntled customer

F Efeting

On-going contract nightmare I am trying to resolve my contract issue with Cell C since June 2021 without any success. I have raised the issue on "Hellopeter" on the 19th of October and still I am getting nowhere. I was contacted by two people (currently I will not mentioned their names) from Cell C and forwarded them with all the various reference numbers and many email sent over the past 5 months.

It is totally unacceptable that this issue is not being resolved and I can not understand that a customer is not taking seriously. I have been a loyal paying customer for years

It seems to me this treatment of customers is the standard and norm at this company.

A very unhappy customer

F Eefting **********