LN
Lulama N

1 reviews | Active since Jun 2009

26 Feb 2015, 12:07

Ongoing billed charges on closed account

Good day,<br> <br> I had Cell C contract and was cancelled last year however I was advised to wait for the full contract term to expire. The SIM card is no longer used but have been paying the monthly subscription. I then called in November to close is the account. In Jan 2015 I receive notices for debit order and email notifications of the account in arrears. I do not want to receive any reminders of non-used account that I requested to be closed. Please cancel the account and confirm the status of the account as I will not be responsible for any further payments on this contract.<br> <br> Regards<br> Lulama

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Replies (1)
Cell C
Cell C's reply26 Feb 2015, 12:20
Official
Hello ntwanal,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN