1 reviews | Active since Apr 2019
One of the worst service providers is Cell C
I have a contract with Cell C Fibre. The internet has been down for seven day as of today 6th June. Since Day one I have been in contact with them to sort out the problem. They have been blaming the Fibre Carrier, Vumatel. Vumatel responded to the request to check their line and equipment. The did so at my home and there was no fault found. Since then we have discovered that the fault lies with Cell C themselves and they will not sort it out. I Cell C service to be absolutely putrid. This is not the first time I have had problems, the last time I was down for 16 (Sixteen) days when finally after placing the truth about them on Your site (HELLO PETER) management spoke to me and got a technical person to sort out the problem. Well we are here again with a similar problem and I cannot get them to sort it out. I am aware that a large share of Cell C was taken over by a very prominent company in the Cellular industry, because Cell C was heading in the same direction as Telkom, before their restructuring. I am surprised that this company has not restructured Cell C, because they remain as one of the worst service providers before the buy out and remain so now. I am a case in point.
Apologies for the inconvenience caused by this.
We have escalated the matter to management for the Fibre support team for urgent assistance. Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this.
We have escalated the matter to management for the Fibre support team for urgent assistance. Do expect communication soon.
Regards
DA
