1 reviews | Active since Oct 2016

12 Oct 2016, 17:29

One extremely unhappy customer!

<p>I am extremely unhappy with Cell C, I signed a contract to pay R589 per month. Every single month the bill is between R620 and R650, I do not finish my minutes or data to be charged more than the amount I have signed to pay! I need to know why I am being charge so much extra! If this continues I will take it further and I won't be using Cell C again! </p>

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Replies (2)
Cell C
Cell C's reply13 Oct 2016, 07:14
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply13 Oct 2016, 09:59
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN