DH
Deelyn H

1 reviews | Active since May 2015

16 May 2017, 15:48

Once Again I Have Issues With Cell C!!!

<p>To whom it may concern </p> <p> </p> <p>I am highly frustrated with the service received from Cell C.</p> <p> </p> <p>I am sick of this now and at a point where I feel like taking this iPhone back to the branch I received it from and demanding that the contract get cancelled!!!</p> <p> </p> <p>if it is not one issue it is another, I am trying to reason with Cell C, but get rude people telling me what to do and when to do it.The more I try and explain what the issue is, agents have a better explanation to give me when I know what's wrong!!!</p> <p> </p> <p>Please I now need a regional manager to call me as I have delt with several agents and need some more clued up to contact me.</p> <p> </p> <p> </p>

0
Replies (4)
Cell C
Cell C's reply16 May 2017, 15:58
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply17 May 2017, 08:22
Official

Derrick will contact you as per your request.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply18 May 2017, 08:59
Official

Derrick has been in contact with you to assist with this matter. He advised that he will investigate this matter and revert with feedback.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply30 May 2017, 12:32
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,