GH
Gavin H

1 reviews | Active since Mar 2009

09 Mar 2017, 09:59

Once again CellC incompetence amazes me

<p>My contract is up for early renewal and Cell C decided once again to remove my carried over Data. Terminate all my promotional data and Vitality Mobile. Removing my data caused all the data to go through out of the bundle rates and ran up a hefty bill.</p> <p>Talking to the useless Customer Care consultant make me wonder. </p> <p>The contract only ends in June so this is breach of contract.</p>

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Replies (1)
Cell C
Cell C's reply09 Mar 2017, 11:01
Official

We will get one of our consultants to assist with this matter and provide clarity.

Do expect communication.

Regards

Cell C | PN