AGdC
Angela Gandra de Castro

1 reviews | Active since Dec 2013

28 Dec 2016, 08:55

Once again

<p>No words can explain how frustrated I am with Cell C. You are useless. All of you! My phone went in for repairs in Oct and since it's come back, my battery does not charge properly, does not last long! I haven't even had this phone for a year yet!! I have phoned customer care, no one can assist. The manager at Bayside Mall, is so dam rude. I refuse to let my phone go in for repairs again, I want you to cancel without me paying another cent or replace my phone asap!!! PATHETIC!!!!!!!</p>

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Replies (2)
Cell C
Cell C's reply28 Dec 2016, 09:06
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply08 Jan 2017, 11:22
Official

Maropeng has been in contact with you and advised on a way forward.

Regards

Cell C | DA

Best regards,