SH
SORAYA H

1 reviews | Active since Nov 2015

24 Jun 2016, 08:59

OMG!! CELL C STILL ON MY CASE ABOUT A CLOSED ACCOUNT! DISGRACEFUL

<p>I am so sick and tired of CellC. I finally managed to get my account resolved where they were at fault for not allocating my funds to the correct accounts i had with them. Funny enough, few months later, being today, 24.06, i get a call from lawyers saying i have been handed over by CELL C. I am so fedup with these people. I would go so far as saying they are have *********** staff working there. JUST DISGUSTING SERVICE LEVELS!!!!</p>

0
Replies (2)
Cell C
Cell C's reply24 Jun 2016, 09:24
Official

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist with this matter. This is not the norm or standard of service we want for our customers.

Regards

Cell C | DA

Cell C
Cell C's reply24 Jun 2016, 12:39
Official

As per feedback, you have been contacted and advised accordingly.

Regards

Cell C | DA