OLD STOCK - CELL C

Item: Cell C
Rating: 1
Author: Jenette Z

I got new contract for R400 a month.

They laptop that was delivered to me is outdated and not compatible for new systems.

I got the laptop for work purposes and now I can not get the necessary packages downloaded onto the laptop due how old the item is.

I want to cancel this contract and return this device as this is no use to me to pay for 3 year for something I can not use.

Helpful (0)

Replies (3)

Cell C's replyOfficial

07 Jun 2021, 15:43

Hi Jenette

Thank you for contacting Cell C.

Kindly note that you can only cancel the contract with no penalties within the first 7 days of receiving the device. Please confirm if you've made any cancellation requests within the first 7 days and please send us your reference number.

^MM

Best regards,

Cell C's reply07 Jun 2021, 15:43

Official

Best regards,

Jenette Z's updateReviewer Update

07 Jun 2021, 15:57

So this is the reply you give customers knowing you are selling outdated stock?

Jenette Z's update07 Jun 2021, 15:57

Reviewer Update

So this is the reply you give customers knowing you are selling outdated stock?

Cell C's replyOfficial

07 Jun 2021, 16:00

Kindly await our call. We will be in touch to help resolve your query.

^NZ

Best regards,

Cell C's reply07 Jun 2021, 16:00

Official

Kindly await our call. We will be in touch to help resolve your query.

^NZ

Best regards,