CB
Carmen B

1 reviews | Active since May 2020

16 Nov 2020, 13:43

ok

Forced to give a star, once again, they do not deserve it. So they're still not taking my calls, hence this route to get some attention...perhaps??

Right, so in an attempt to pacify me - after once again not finding the order on the system, they said the device is on the way (after having to be verified AGAIN).

I just needed one semi senior person to get in touch with me...3 weeks...nothing...clearly I'm small fry and do not matter. And if whoever reads this and wants to contact me...if it's a normal agent...well, we'll see.

Then they probably sent the the most broken device...It needs to be replaced guys.

0
Replies (2)
Cell C
Cell C's reply16 Nov 2020, 14:11
Official
Good Day Carmen Barnes

Thank you for contacting Cell C. 

We apologize for the delay on the details regarding your application. 

Our team will contact you to provide assistance.

Regards
^MP 


CB
Carmen B's update16 Nov 2020, 15:12
Reviewer Update
and once again they're getting it wrong. I actually have the device. READ man! The device is faulty and this is my only means of communicating where I am guaranteed SOME response.