Offered a wrong contract
last year October 2015 when i upgraded my contract i was told that i was going to get a free Wifi router and still keep my 5gig data bundles for R99.00 per month, however Cell C **** to me as i am paying R130.00 per month when i contronted them they giving me a run around saying that they don't know what to do'and they can't contact the right department to assist me. This has affected me financially as i can't afford that contract thus my debits keep on boucing because of this contract.
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Cell C's replyOfficial
12 Apr 2016, 13:03Hello jamesk123,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Apr 2016, 13:03
Official
Hello jamesk123,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,