CA
Chantal A
1 reviews | Active since Nov 2015
11 Nov 2015, 08:21
OBF Joke
My brand new phone lasted 2 days before it started giving problems. I booked it into Canal Walk on 29 October. According to their T & C for OBF, it would take 7 working days. It is now 2 weeks later, I still don't have a new phone, I just received a bill for the first month for a phone I have not received. Shocking service, complete disregard of the Consumer Protection Act, they just don't care and think they are above the law.
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Cell C's replyOfficial
11 Nov 2015, 08:52Hello adler1234,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Nov 2015, 08:52
Official
Hello adler1234,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,