OBF device

To whom it may concern

I am a very unhappy client as I send this email. To start with I took out a contract with you guys towards the end of April of which it took you a week to deliver the package of which it was fine.

From the time I received the Laptop and route it took me two Weeks to pick up that the laptop has software problems.

I called in and reported this to you customer care and they told me that they will pick up the laptop. It took your guy's the whole of May and June to collect the laptop for repair's I have been calling almost everyday to get assistance with the laptop and yet you guys are taking money from my account.

On Monday I called your customer service again to get assistance with getting a copy of my contract as the guy's at repairs need the IME number's to date I still didn't receive the copy of contract I have been calling everyday and everyone tells me I will get the contract in two hours and still I don't get it.

Today is Thursday and yet again I called to get help to cancel this contract as I am not interested anymore due to the poor service delivery I've received from cell c. Your customer care representative told me that she had send me an SMS with the case number and still I've not received it.

Please cancel my contract I am not interested anymore in your product. I will stop the debt order with my bank as I can't pay for something I don't have.

Regards.