OBF

Service is so poor! Firstly, I took out a contract online. They called me quite shortly after that and after a while on the phone, they told me all was good and my new phone would be delivered within a week. 2 weeks later, still no delivery, still no update. I had to call them and they advised that the documentation still has to be processed. How ridiculous! However, few days after that my phone was delivered. On day seven after delivery, it starts shutting down automatically. I'll be in the middle of doing somethning and it will just shut off. This is so frustrating. It is supposed to be a brand new phone! Why would CellC even give out faulty handsets??? To make things worse, I called the customer care department as I know there is a 7 day replacement policy. They told me to call the sales department, WHICH CLOSED WHILE I WAS HOLDING THE LINE!!!! I was holding for quite a bit, and at 5 sharp, they cut the line and said that it was now outside their working hours. This is ridiculous!!! 7 days after joining Cell C and I already regret it! I hate the situation CellC has put me in and I will never advise anyone to make use of Cell C!<br> <br> Irritated Customer