1 reviews | Active since Oct 2016

04 Mar 2024, 21:23

Numerous unplanned and adhoc debit orders

I am having problems with numerous debits. I have pleaded with you on numerous occasions.. Today a debit order went off again. You keep on representing these debits and I am being charged R130.00 per item. I have asked if I could pay manually. It is all falling deaf ears. I have incurrwd cost of up to R130 X6. I am at a point where I am forced to change my account. Your monies will be paid as agreed. Treat customers fairrly.

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Replies (2)
's update04 Mar 2024, 21:25
Reviewer Update
Please consider my request as I have been your loyal client for more than 5 years
Cell C
Cell C's reply05 Mar 2024, 07:12
Official
Dear  Litshani B 

Thank you for contacting us. 

We apologize for the unpleasant experience. The matter will be escalated to our Support team for assistance. 

Regards
Cell C | NT