Number porting

I am irritated and ****ed beyond words.

After trying to get hold of my 82yrs-old father and not getting hold of him because his phone was off. I literally had to drive from Jhb to Jouberton only to find that my dad's phone was still on and he was fine thanks God.

However he was worried sick that he couldn't make nor receive calls either. Upon further investigation I learned that one of your agents came to my home and ported my dad's number from Vodacom to Cell C.

My dad is freak'n 82yrs... How is he to know what porting is? The agent then left him with a new Cell C starter pack which he just left there and didn't know what to do with.

How do you send people around to port numbers to your network? Now my dad cannot receive calls because of the *** Cell C coverage in the area.

I then called vodacom to try and port the number back only to be told that my dad will have to use Cell C for the next 2 months and only then will he be able to port back.

What the hell is this?

I need this fixed immediately unless if Cell C is willing to find all these trips between Jhb and Klerksdorp for me to always come and make sure that my dad is fine.

For all it is worth I hope and pray that nothing happens to my dad where he will need to urgently use his phone before you can fix this mess.

???