KP
Kurt P

1 reviews | Active since Jul 2011

30 Nov 2015, 08:07

Number deactivation/RICA SMS Flood

Yesterday I called 142 to see if I qualify for friends and family benefits and all of a sudden my number gets unregistered from the CellC network and i start receiving a flood of SMSs saying I need to Rica by the 30th of June. I have RICA'd my sim and have submitted my proof of address and copy of ID a good couple of months ago. I have been getting an SMS every few seconds which is highly frustrating and just so dissapointing. I ported back to Cell C because I had issues with another provider thinking I will give them another chance. Now this happens. Please just fix this mess...

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Replies (1)
Cell C
Cell C's reply30 Nov 2015, 08:25
Official
Hello kurtpl,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN