Number completely deleted, I asked for the contract to be cancelled once it expires and for it to be migrated to Prepaid.

Number completely deleted, I asked for the contract to be cancelled once it expires and for it to be migrated to Prepaid. Now I am told that the number is now non-existent. I was transferred from one consultant to the next and finally told to contact their legal depart to " see" if they can assist. Cell C has no clue what customer service is, their consultants are as clueless as ever....they don't ask probing questions, they don't verify what the client is saying to make sure they understand what the client is requesting, it feels like they can't wait to be off the phone:(:(:(