Number 1 worst company in the service industry

I received a notification that my bill for the month of August totalled to R1025. I called the call centre to query an I was informed that I am being charged for additional data that is supposed to be free but can not discounted this month because of a billing system but will be credited in September. What?

I further proceeded to cancel my cellphone insurance with c surance where according to the policy wording the cancelation is immediate but was told I will be billed for the last time this month but there is no cover.

The service I have received thus far is shocking and disgusting