Ntibi is a top employee at Cell C
I have communicated with a lot of people at Cell C and nobody could help me. I've complained on Hello Peter. Ntibi who is one of the senior people there contacted me and she went out of her way to help me. She contacted me ever time to follow up on the progress of my complaint. I can recommend her highly. If Cell C has more people like her working for them, it would be a pleasure doing business with them
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Replies (2)
Cell C's replyOfficial
08 Jun 2026, 17:46Dear Eulali Jacobs,
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Cell C's reply08 Jun 2026, 17:46
Official
Dear Eulali Jacobs,
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Cell C's replyOfficial
08 Jun 2026, 17:50Dear Eulali Jacobs,
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Cell C's reply08 Jun 2026, 17:50
Official
Dear Eulali Jacobs,
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT
Thank you for sharing this feedback.
We’re truly sorry to hear about your earlier experience, and we appreciate you taking the time to highlight both the challenges you faced and the positive support you received from Ntibi. It’s great to hear she was able to assist you consistently and follow up on your case — that level of care is exactly what we aim for.
Your feedback has been noted and will be shared with the relevant teams for recognition and improvement. We also appreciate your honest rating and comments, as they help us improve our service experience.
If there’s anything still unresolved, feel free to share and we’ll gladly assist further.
Cell C | BMT