Now I understand the poor financial situasion of Cell C

I went to Cell C in Woodlands mall to renew my contract! What a bad experience! Firstly they didn't have any of the phones I wanted! I then said that then I will do a sym upgrade only! After answering the security questions twice I apparently failed! It was stupid questions that I cant fail as it was either what year I was born, have I recent bought a property and do I have a clothes account at a certain store. I was then told I was blocked and the waiting period is 6 hours!! When I renewed another cellphone contract at Mtn I was just asked for a thumb print! If that's the way Cell C handles there customers I can understand why things are so bad with the Co and you might as well close your doors! I will Cancel my contract at the end of the month... Just a pity that I have another account that I cant cancel now!