PP
Pnina P

1 reviews | Active since Sept 2015

09 Nov 2015, 10:49

Nothing but disaster since day 1

I will repeat and complain until someone actually sorts this out. <br> <br> First I don't get a phone, then when I finally get it, both the phone and the modem are on poist paid when I specifically said top up. Then cell c picks up the modem and agrees that it was their own stuff up and now theyre trying to debit almost R2000 off my account for the modem that they collected about 2 months ago. <br> <br> So I call and complain and hello peter this I get told by several people don't worry wer sorting it out and will get back to you and not one person has actually gotten back to me or done anything. <br> <br> Now im getting messages saying my account in is arrears? Cell C is starting to look like one big ****. This is beyond unacceptable. In my 10 years with Vodacom I never had any issues. I made a HUGE mistake moving to cell c if this is the customer service you get.

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Replies (1)
Cell C
Cell C's reply09 Nov 2015, 11:18
Official
Hello Revi_,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN