Nothing being done about a lot
<p>So recently the company that I work for decided to port all our contracts to Cell C. Having had no problem with Cell C in my personal capacity and them having incredibly good deals, I thought it could just be a good idea. My porting process was started about three weeks ago. On Friday 7 April 2017, my port finally came through after quite some time being wasted porting the wrong number. It no sooner came on then it went off again. I had time to make one phone call, and ever since I have been presented with "Emergency Calls Only". What the hell is going on with Cell C's corporate client services when they cannot even after repeated calls, sort out one little tlephone port!? My MTN to Cell C port, done within the hour, my Vodacom to Cell C port, done within half and hour, but my corporate phone takes more than three weeks and every time I go to my in house service provider, all they have to say is the feedback that Cell C is giving them, we are working on it. This is pathetic and I expect better service from Cell C. Come on guys, how can you expect to kick sand in MTN and Vodacom's faces if this is the kind of service that you render!?</p>
This is certainly not the service we wish to render to our customers. Please accept our sincere apologies for the inconvenience.
We will ensure that this matter is sorted. One of our team members will contact you shortly.
Regards
Cell C | PN
This is certainly not the service we wish to render to our customers. Please accept our sincere apologies for the inconvenience.
We will ensure that this matter is sorted. One of our team members will contact you shortly.
Regards
Cell C | PN
Exactly how are they going to contact me since my number is not working?
Exactly how are they going to contact me since my number is not working?
Please respond to the email that was sent by Theodorah and she will assist with this matter.
Regards
Cell C | PN
Please respond to the email that was sent by Theodorah and she will assist with this matter.
Regards
Cell C | PN
After this solution:
Solution:
Line is provisioned but currently not booked on the network.
Please advise client to remove sim card and do manual network search on a device.
Still no network and still waiting. Come on Cell C, I expect more from you!
After this solution:
Solution:
Line is provisioned but currently not booked on the network.
Please advise client to remove sim card and do manual network search on a device.
Still no network and still waiting. Come on Cell C, I expect more from you!
