ZC
Zandile C

1 reviews | Active since Dec 2021

17 Dec 2021, 10:49

Not updating customers accounts

I made a payment to cell c and I mistakenly forgot to put reference number. I have fowarded proof of payment more than two times. Cell c agents have forwarde the proof to their finance department twice as well and there is no response, instead cell c is charging me more.

0
Replies (2)
ZC
Zandile C's update17 Dec 2021, 14:44
Reviewer Update
I have sent the proof and its for *** number. I sent it to Linda on the 10th of December 2021 and I sent it on the 23rd of November 2021 to ***. please resolve this and stop charging me more than I owe.
Cell C
Cell C's reply17 Dec 2021, 16:12
Official
Thank you.

We will follow up.

^YM