Not the better connection
<p>I had my mobile data disconnected last week Monday, as I was travelling overseas. When I returned on Sa****ay, I contacted the Cell C Eastgate branch to reconnect my mobile data. BUt it did not work. I then called the Cell C call centre. Again it did not work. I was then referred to the Technical centre and I explained my story ALL OVER AGAIN. And they were also not able to help me. The next day, I went to Cell C in Eastgate. They did a few things and called the technical centre and told me it would be resolved that day. The lady there was meant to call me back and eventually i follwed up with her. Still my phone did not work. All I am able to do is phone and send smses.</p> <p> </p> <p>Yesterday, I went to CELL C head office in Midrand. They gave me a sim swap cause they thought the sim card was faulty. Told me to wait 3 hours and then put the new sim card in and then assured everything would be working.</p> <p> </p> <p>Surprise surprise, still it did not work. So i called the CALL CENTRE at 7 pm last night and explained my story YET AGAIN. The lady who answered, LINDY, told me she would look into the issue and promised to call me back in 15 minutes. I am still waiting...</p> <p> </p> <p>4 days later I stilll have no mobile data and now my smses don't work either. I have been dealing with someone at Cell C head offce who seems to be trying to resolve the problem but still no luck.</p> <p> </p> <p>So i now have a phone and all I can do with it is make phonecalls!!</p> <p> </p> <p>If anyone can put me in touch with the POWERS THAT BE at cell c I would be most grateful.</p>
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will liaise with our network team and provide feedback.
Regards
Cell C | PN
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will liaise with our network team and provide feedback.
Regards
Cell C | PN
