KR
Kelly R
1 reviews | Active since Apr 2013
19 Aug 2025, 22:57
Not sure if it's stupidity or damn ***********cy
And here we go again, same ol same ol, INCOMPETENCE!!! My personal info is sent to my mother, but I am the account holder!! And it's totally INCORRECT. Seems POPIA Act means nothing!!!! Not sure who can sort this out because talking to Managers there means absolutely nothing. I have no had unnecessary drama with my mother due to absolute incompetence. How are you supposed to deal with a company who just doesn't know what theyre doing???? Oh boy, have I had enough of CellC🤬🤬🤬🤬
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Cell C's replyOfficial
20 Aug 2025, 07:20Dear Kelly le Roux,
Thank you for reaching out to us.
We’re truly sorry to hear about this experience and the distress it has caused you. Please know that we take matters relating to personal information and POPIA compliance extremely seriously. We have already escalated this to our specialised team for urgent attention and resolution.
Your trust is important to us, and we’ll make sure this is investigated thoroughly so it does not happen again. We’ll be in touch directly with feedback as soon as possible.
Thank you for bringing this to our attention.
Regards,
Cell C | TN
Thank you for reaching out to us.
We’re truly sorry to hear about this experience and the distress it has caused you. Please know that we take matters relating to personal information and POPIA compliance extremely seriously. We have already escalated this to our specialised team for urgent attention and resolution.
Your trust is important to us, and we’ll make sure this is investigated thoroughly so it does not happen again. We’ll be in touch directly with feedback as soon as possible.
Thank you for bringing this to our attention.
Regards,
Cell C | TN
Cell C's reply20 Aug 2025, 07:20
Official
Dear Kelly le Roux,
Thank you for reaching out to us.
We’re truly sorry to hear about this experience and the distress it has caused you. Please know that we take matters relating to personal information and POPIA compliance extremely seriously. We have already escalated this to our specialised team for urgent attention and resolution.
Your trust is important to us, and we’ll make sure this is investigated thoroughly so it does not happen again. We’ll be in touch directly with feedback as soon as possible.
Thank you for bringing this to our attention.
Regards,
Cell C | TN
Thank you for reaching out to us.
We’re truly sorry to hear about this experience and the distress it has caused you. Please know that we take matters relating to personal information and POPIA compliance extremely seriously. We have already escalated this to our specialised team for urgent attention and resolution.
Your trust is important to us, and we’ll make sure this is investigated thoroughly so it does not happen again. We’ll be in touch directly with feedback as soon as possible.
Thank you for bringing this to our attention.
Regards,
Cell C | TN