BM
Busisiwe M

1 reviews | Active since Apr 2019

26 Apr 2019, 14:32

Not so good service

struggling to get assistance to do a sim swap ,on cell c system it shows my account is in arrears however I have proof that it was paid for ,the lady by the name of Precious who was not so helpful put me on hold and advised that she was asking her team leader to see if I cant send the proof of payment ,then came back to say I can assist you my team leader is in a meeting .

All I need to do is just to do a sim swap.

0
Replies (1)
Cell C
Cell C's reply26 Apr 2019, 15:02
Official
Good afternoon Busisiwe

Kindly forward the proof of payments to *** in order to have it allocated as the account still reflects as arrears.  Thereafter, we would be able to process the Sim swap

Please copy your query onto the email.

Regards
DA

Best regards,