Not Shocking Service - Absolutely no service!

Cell C is possibly the worst service provider for FTTH. I was migrated from iConnect to Cell C when Cell C bought it over. We were promised and I quote: "Most important is that the deal you signed with iConnect remains exactly the same. Same service at the same subscription price".

Well this has not happened and has been going on for more than a year now! Cell C cannot provide me with the VOIP service that iConnect were providing as they do not have the service, yet they are charging me R200 per month for the service for which I still have to pay iConnect.

I have phoning consistently since November 2018 to get this resolved and spoken to more than 15 different people at the Call Centre, who all promise that the situation is being sorted out. I am not allowed to speak to any "back office staff" who I am promised are sorting out the problem. Well it just is not resolved and I have not been contacted ONCE for feedback. I have to phone in almost every day and explain the same problem to the next person. This is now totally and completely unacceptable.

I am now at my witts end with this company, it appears to me that they just could not care for their customers - completely shocking in this day and age.

Cell C - shame on you!!